Nonattezehi is committed to protecting the privacy of everyone who visits our website or engages with our financial planning services. This policy explains what personal information we collect, how we use it, the legal basis for that use, and your rights under applicable South African data protection legislation.

Information We Collect

We collect personal information when you interact with our website, complete a contact form, subscribe to our newsletter, or book a financial planning consultation.

• Contact details including your name, email address, phone number, and postal address when provided through our contact or booking forms.
• Financial information you share during consultations, including income, expense, savings, and debt details necessary to provide our planning service.
• Usage data collected automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on each page.
• Communication records including emails, form submissions, and consultation notes created during your engagement with Nonattezehi.

How We Use Your Information

We use the personal information we collect for specific, lawful purposes directly related to providing our financial planning services and maintaining our website.

• To respond to your enquiries, schedule consultations, and deliver the financial planning services you have requested from Nonattezehi.
• To send you our financial planning newsletter and educational resources, where you have subscribed and consented to receive these communications.
• To improve our website and services by analysing how visitors interact with our content and identifying areas for improvement.
• To comply with our legal obligations under South African law, including the Protection of Personal Information Act (POPIA).

Legal Basis for Processing

Nonattezehi processes your personal information on the following legal grounds under the Protection of Personal Information Act (POPIA).

Information Sharing

We do not sell, rent, or trade your personal information. We share information only in the limited circumstances described below.

• With service providers who assist us in operating our website and delivering our services — such as our website hosting provider and email delivery service — under strict data processing agreements.
• With professional advisors such as legal counsel where required for compliance purposes.
• With regulatory or law enforcement authorities where we are legally required to do so, or where disclosure is necessary to protect the safety of our clients or the public.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews. While we take all reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Protection of Personal Information Act (POPIA), you have specific rights regarding your personal information held by Nonattezehi.

• The right to access the personal information we hold about you and to receive a copy of that information upon request.
• The right to correct any inaccurate or incomplete personal information we hold about you.
• The right to request deletion of your personal information where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• The right to object to the processing of your personal information for direct marketing purposes, which you may exercise at any time.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. We use essential cookies necessary for the website to function, as well as analytics cookies that help us understand how visitors use our content. You can manage your cookie preferences at any time through our cookie consent tool.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this privacy policy, wish to exercise your rights under POPIA, or have a complaint about how we handle your personal information, please contact our Information Officer using the details below.

Email Address: content@nonattezehi.sbs

Phone Number: +27(21)4391578

Office Address: Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable legislation. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.